Business Analyst works closely with the business users and technical teams and is a major contributor to the requirements specification deliverable, writes the business and functional requirements. This role understands business needs and ensures that they can be supported by technical solutions in both short and long term direction.      

Job Description

1. Manages liaison relationship between business and IT:

• Develops and maintains the close relationship between business and IT, contributes to the alignment between business needs and IT services provided
• Communicates with stakeholders of varying technical ability and subject matter expertise and explains services to clients of all management levels to ensure they have a clear understanding of IT roles, processes, and activities
• Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets

2. Defines and maintains business requirements:

• Analyzes business needs utilizing a structured requirements process including gathering, analyzing, documenting, and managing changes
• Tracks the status of business requirements (including all rejected requirements) throughout the project life cycle and manage the approval of changes to requirements
• Contributes in the Business Case development and presentation including business impact analysis (BIA)
• Identifies, captures requirements for business processes and their integrations
• Assists in conducting the change proposals
• Assists in categorizing and prioritizing the business requirements for supporting

3. Involves in Design solution components:

• Develops functional, system and program specification from the business requirements
• Involves in the design solution phase to ensure that the design package cover all business requirements including SLAs and OLAs
• Involves in the business processes modeling, design, analysis and improvement

4. Involves in Solution transition:

• Reviews test plans to ensure that all business scenarios are covered
• Involves in the testing process to ensure that developed solutions provide the desired business outcome
• Conducts the transition documents including operational support and guidelines
• Organizes necessary training to end-users and operation team to ensure that they use and operate the solution correctly

5. Supports in operating solution:

• Identifies and asses the critical impact of incident/problem from business perspective
• Assists in investigating and diagnosing incident/problem using relevant business understanding

6. Performs other related duties as required

Qualification

• At least 5 years experience in software development and/or systems management and 3 year experience in business analysis 

• Experience in financial service, especially securities brokerage & trading

• Strong business and systems analysis skills

• Strong in requirements management, business case/user case development

• Experience in process modeling techniques and methods, e.g. BPMN language

• Thorough working knowledge of the SDLC models / methodologies, IT systems and processes, methodologies and their direct implementation to projects

• Strong decision making / problem solving skills

• Ability to conduct cost/benefit analysis

• Excellent written and verbal communication skills

• Well understands how to communicate difficult/sensitive information tactfully

• Ability to present ideas in business-friendly, user-friendly language, delivers informative, and well organize presentations

• Proven analytical, evaluative, and problem-solving abilities.

• Exceptional customer service orientation.

• Extensive experience working in a team-oriented, collaborative environment.

• Highly self-motivated and directed.

• Extensive experience working in a team-oriented, collaborative environment.

Education

• Bachelor’s or above degree in the field of computer science or information systems.

Compensations

• Competitive salary and benefit packages.

Mail application materials to:

Human Resources Department

Ho Chi Minh City Securities Corporation

Level 5 & 6, AB Tower, 76 Le Lai, District 1, HCM City

Email: bao.nguyen@hsc.com.vn