Trading Regulations

E-trading risk Disclosure

HSC was licensed by the State Securities Commission of Vietnam on June 11th, 2010 to provide E-Trading Services for Clients.

HSC pioneers in providing new products, services and enhances its E-Trading system continuously to satisfy Client's demand perfectly and minimize possible risks.

  1. Advantages: Bringing Clients the convenience, the flexibility during the trading; reducing the time of transaction processing; thus, helping the Clients with saving time and cost.
  2. However, E-Trading services have potential risk from failure of hardware, software and services provided by third parties, which are out of control of us.

    Following are potential risks when using E-Trading services:

    • Technical failure in hardware and software of the system;
    • The system is halted due to transmission problems, the power cut and programming errors;
    • Account information may be stolen;
    • The computer is affected by virus and information exchange of the computer-network is halted.
    • Client’s transaction order may be suspended, delayed, cancelled or inaccurate;
    • The verification of Clients may not be inaccurate or faulty;
    • The Stock Quotes and other information may get failure or be incorrect;
    • Telecommunication Network is used to order via cell phone, look up transaction information and receive announcement that it may arise problem, overload or congestion;
    • Moreover, connection speed may be influenced disadvantageously by market fluctuation, high internet access flow, system efficiency or other elements occurring beyond our control.
  3. We are not responsible for any risks, loss or damage arising due to:
    • The Client provides information untimely, mistakenly or inaccurately as a result E-Trading services and/or E-Trading transactions may not perform;
    • Failure of any third party including but not limited to the Company’s services providers in providing E-Trading services;
    • Error of the system or of any related technical means results in the system revoking the client's electronic transactions;
    • The Company performs untimely Client’s transactions or fails to execution of its responsibilities in accordance with the terms and provisions using E-Trading Services due to the failure of machinery, data processing, telecommunications information, natural disaster or any event occurring beyond the Company’s control or as a result of fraud, falsification created by any third party;
    • Using E-Trading services, E-Trading transactions or E-Trading services’ information of Client’s authorized people;
    • The Client mislay or is stolen Token, username, logging password, trading password, electronic signature and/or other Client’s identified factors provided by the Company as a result unauthorized people use of these factors for unwanted transactions, information approaching.
  4. In case the Client detect unauthorized people using your password and conducting transactions illegally, call our hotline No: (+84 8) 38 233 297 immediately so that we take necessary measures.
  5. We undertake to apply the optimal measures to bring Client quality service and minimize technical risks.

Thank you for using our online trading service.