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Announcement

11.10.2024

Scheduled maintenance notice

Dear Valued customers,

We would like to inform you that there will be a scheduled system maintenance from 5:30PM October 11, 2024 to 8:00AM October 13, 2024.

During this time, the following services will be temporarily unavailable:

  • eKYC

  • HSC ONE (web & mobile)

Our services will resume immediately after the maintenance window. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Best regards,
HSC

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Notice: Email service disruption

Since 12 November 2026, a global Microsoft 365 outage has disrupted HSC’s email service, as it has for many organisations worldwide. Our trading systems are operating normally. Client accounts and assets are not affected. [IT to confirm] In the meantime, please contact: Hotline: 1900 633 996 Your HSC sales trader or account manager, by phone or Bloomberg Emails sent to HSC may be delayed. For time-sensitive instructions, please call us. HSC will never ask for your password or OTP, or ask you to transfer funds to a personal account. We will post an update here once service is restored. Thank you for your patience

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