Client Guideline

1.1 Fast deposit via virtual account

HSC provides a fast and convenient deposit service through 24/7 instant bank transfers from your bank account, following the instructions below:

1.2 Fast deposit via QR code

Step 1: Login http://one.hsc.com.vn, go to Services section and select Transfer In. A QR code containing your virtual account information will be displayed.

Step 2: Use mobile banking application to scan the QR code. After scanning, your virtual account number and account holder’s full name will be automatically displayed.

Step 3: Enter the transfer amount, verify the information and complete the transaction.

1.3 Standard deposit via bank transfer

2.1 Transfer description

Please provide the complete information, including Account holder’s full name and Securities trading account number.

Example: Nguyen Van An 011C123456

Please note that in cases which the transfer description contains incorrect and/or incomplete account number, beneficiary name, the transaction may not be credited to your securities trading account at HSC. In such cases, you may perform reconciliation through the following methods:

• Contact the remitting bank directly to request correction of the account holder’s full name and/or securities trading account number; or
• Contact your Account manager or HSC Customer Services Center for guidance on the reconciliation procedure.

Once the bank has completed the required adjustments, HSC will allocate the deposited amount to your securities trading account.

2.2 Processing time

Time for the bank to credit funds to HSC’s collection account:

• Before 17:00 on business days: HSC will allocate funds to your securities trading account on the same day.
• After 17:00 on business days or on weekends/public holidays: HSC will allocate funds to your securities trading account on the next business day.

Interest on loans/ Interest on cash balances is determined according to the exact time at which HSC credits funds to your securities trading account.